Aiming for Successful Software
A company I consulted at had some issues with their synchronisation. The synchronisation between the microservices of their software system had not been implemented according to the users needs. On top of that, it had a lot of failures too. The users would add or change information on one UI screen, but it would not show up or showed up hours later on other UI screens. Because of that the trust in the software system had vanished. Too many failures during synchronisation without any notifications and bad requirements resulted in the users no longer trusting the software system.